FAQ

Question 1

What are the available payment methods?

Accepted Answer

We accept all payment methods like UPI, Wallets, Credit Cards, Debit Cards, Net Banking, etc. We also offer EMI option on Credit cards and Bajaj EMI Cards.

Question 2

Does your Electric bicycle work without batteries?

Accepted Answer

You can also ride Gear Head Motors Electric bicycle even without using batteries just like any other normal bicycle.

Question 3

Is there any warranty on the battery?

Accepted Answer

We are providing 2 years warranty on the battery.

Question 4

Can we get a Carrier for the cycle?

Accepted Answer

You can get a basket in front and a carrier at the back as an add-on accessory.

Question 5

Can we ride a GHM Electric Cycle in the rain?

Accepted Answer

Yes, all our batteries come in aluminium casing and are water resistant.

Question 6

Are the batteries capable of bearing the highest temperatures in Summer?

Accepted Answer

Yes, all our batteries are encapsulated in aluminium casing instead of Plastic or Fibre casing which can maintain the battery temperature at optimum levels.

Question 7

Is there any warranty on the Charger?

Accepted Answer

We have a 12 months warranty on the charger.

Question 8

What’s the power of motor used in Electric cycles?

Accepted Answer

All GHM Electric Cycles are equipped with 350W powerful brushless DC motor.

Question 9

Do you accept exchange/return?

Accepted Answer

Every GHM Electric Cycle is manufactured & tested with high-quality standards. We don't accept returns/exchanges but we will support you for any issue/defect with your Electric Cycle just call us at 7674 86 9696. We are here to help !

Model - l

Model - I

Model - F

Model - E